Jobs

This is a Fixed Term Contract to cover Maternity Leave

If you enjoy keeping things organised, supporting a busy team and making sure day‑to‑day operations run smoothly, this Business Support Officer role could be a great fit for you.

You’ll play an important part in helping our Legal and Assurance services deliver an efficient and professional service to colleagues, clients and partners.

In this role, you will use your organisational skills to manage a range of administrative tasks that keep our service moving. You’ll maintain accurate electronic and written records, prepare documents, update case information and ensure our database remains consistent and reliable. You’ll also support colleagues by coordinating diaries, arranging meetings, booking rooms and taking clear and accurate minutes for team and strategy meetings.

You will often act as the first point of contact for clients and service users, so you’ll be confident communicating in a friendly and professional way. You’ll handle incoming mail, distribute information to the right people, and manage outgoing communications to ensure responses are accurate and completed on time.

This role also involves supporting financial processes. You’ll help input invoices and orders into our financial system, monitor transactions, maintain records such as petty cash and inventories, and escalate any anomalies you notice. You don’t need to be an expert in finance — just someone who is comfortable working with numbers and following clear procedures.

You’ll manage your own daily workload and be ready to adapt as priorities change. You may support different teams across Legal and Assurance depending on business need, giving you variety and the chance to build your knowledge across several areas. You’ll also help with tasks such as organising office supplies, assisting with marketing for the service, and supporting file audits and reviews.

You’ll enjoy this role if you like working with detail, supporting others and being part of a friendly team. You’ll have opportunities to develop your skills, learn new systems and contribute to a service that is focused on delivering high‑quality support. You’ll also help champion our values of inclusivity, accountability, ambition and working as one team.

If you’re looking for a role where you can grow, make a difference and be part of a supportive environment, we’d love to hear from you.

Duties Include inputting orders and invoices on to the Oracle Fusion system, and where necessary liaise with Finance and Accounts staff in relation to queries.

Processing of financial transactions and maintenance of financial records in relation to areas such as petty cash, safe keeping, ordering, inventories, stock levels, invoices and payments to clients. Monitoring of those transactions and escalating any anomalies

Coordinate incoming mail and distribute as appropriate. Sort, distribute and undertake other tasks including necessary research for processing in-coming and outgoing communications, ensuring accuracy of responses and required approval where appropriate.

Maintain legal files and records, both written and electronic systems. Including inputting of data, photocopying, filing and ensuring consistency of records and files.

Providing support and assistance to other members of the team where necessary, to meet the demands of the Division.

Closing date: 28^th April 2026

To Apply: Please submit a CV and supporting statement to david_millard@sandwell.gov.uk before the closing date.

Company: Sandwell Metropolitan Borough Council

Salary: Band D, SCP 9 -17 (£27,254 - £31,022) per annum

Location: Sandwell, West Midlands, West Midlands

Sector: Regeneration and Local Economies

Sector: Business

Job Role: Support Worker